Privacy Policy

1. Who we are

Gingerini Joiner (“we”, “us”, “our”) provides real-time notification and alert services. This privacy policy explains how we collect, use, and protect your information when you use our website and services.

2. Information we collect

We may collect the following types of information:

• Account and identity: When you sign in with Discord, we receive your Discord user ID, username, avatar, and (where provided) email, in line with Discord’s OAuth and your Discord privacy settings.
• Subscription and payment: Plan choice, payment-related identifiers, and transaction history as needed to provide and support your subscription.
• Usage and technical data: Logs of visits and actions on our site, device/browser type, IP address, and similar technical data used for security, analytics, and improving our services.
• Communications: Messages you send to us (e.g. support or feedback) and our replies.

3. How we use your information

We use the information we collect to:

• Provide, operate, and improve our notification and alert services
• Authenticate you and manage your account and subscription
• Process payments and enforce our terms
• Send you service-related and security notices
• Analyse usage to improve our product and fix issues
• Comply with legal obligations and protect our rights

4. Legal basis (EEA/UK)

Where applicable (e.g. in the EEA and UK), we process your data on the basis of: (a) performance of our contract with you (providing the service); (b) your consent where we ask for it; (c) our legitimate interests (e.g. security, analytics, improving our services); and (d) compliance with legal obligations.

5. Sharing and disclosure

We do not sell your personal data. We may share your information only in these circumstances:

• Service providers: With trusted partners who help us run our services (e.g. hosting, payments, analytics), under strict confidentiality and data-processing agreements.
• Discord: Our use of Discord login is subject to Discord’s privacy policy and terms.
• Legal and safety: When required by law, or to protect our or others’ rights, safety, or property.
• Business transfers: In connection with a merger, sale, or restructuring, with notice and continued protection of your data where possible.

6. Data retention

We keep your data only as long as needed to provide our services, handle disputes, and meet legal obligations. Account and subscription data are retained while your account is active and for a reasonable period after closure; logs and technical data may be retained for a limited period for security and analytics.

7. Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. No system is completely secure; we encourage you to use a strong password and keep your Discord account secure.

8. Your rights

Depending on where you live, you may have the right to:

• Access and receive a copy of your personal data
• Correct or update inaccurate data
• Request deletion of your data
• Restrict or object to certain processing
• Data portability (where applicable)
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority (e.g. in the EEA/UK)

To exercise these rights, contact us using the details below. We will respond within the time required by applicable law.

9. Cookies and similar technologies

We use cookies and similar technologies to run the site, keep you signed in, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some may affect site functionality.

10. International transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards (e.g. standard contractual clauses or adequacy decisions) where required by law.

11. Children

Our services are not directed at children under 13 (or higher age where applicable). We do not knowingly collect personal data from children. If you believe we have collected a child’s data, please contact us so we can delete it.

12. Changes to this policy

We may update this privacy policy from time to time. We will post the updated version on this page and, for material changes, we will notify you (e.g. by email or a notice in the service). The “Last updated” date at the top reflects the latest revision.

13. Contact us

For privacy-related questions, requests, or complaints, contact us via our Discord server or at the contact method provided on the Gingerini Joiner website. We will do our best to resolve any concerns promptly.